Fuji9 is committed to protecting the privacy and personal data of every Malaysian player. This policy transparently explains how we collect, use, store, and protect your information when you use the fuji9.express platform.
Here is a summary of how fuji9 keeps Malaysian players' personal data secure and handles it responsibly.
All personal and financial transaction data is encrypted using 256-bit SSL — the same security standard used by leading Malaysian banks such as Maybank and CIMB. Your data cannot be intercepted during transmission.
Fuji9 will not sell, rent or trade your personal data to any third party for marketing purposes without your explicit consent. Your data belongs to you — it is not a commodity to be bought or sold.
You have the right to access, correct, download, or request deletion of your personal data at any time. Contact our privacy team at support@fuji9.express to submit any data-related request.
Your data is stored on servers protected by multiple layers of security, including firewalls, intrusion detection systems, and strict access controls. Only authorised personnel may access sensitive player data.
Fuji9 complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We collect data only for legitimate purposes, retain it only for as long as necessary, and process it in accordance with the established PDPA principles.
You can opt in or out of marketing communications from fuji9 at any time. Click the "unsubscribe" link in any of our promotional emails, or update your account settings to manage your communication preferences.
Important Note: This Privacy Policy describes fuji9's privacy practices regarding the information we collect from you when you use the fuji9.express platform. By using our platform, you agree to the collection and use of information as outlined in this Policy. Please read this document carefully and contact us if you have any questions.
Fuji9 ("we", "our platform", or "fuji9.express") values the privacy of every player who uses our services. This Privacy Policy has been developed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.
This Policy applies to all personal information collected through the fuji9.express website, the fuji9 mobile app, email communications, live chat, and any other interaction channels between you and fuji9. It also applies to all players who register, browse, or use any services provided by fuji9.
We act as the data controller for the personal information you provide to us. This means we are responsible for determining how and why your personal data is processed, and we are bound by legal obligations to protect that data.
If you are under 21 years of age, please obtain consent from your legal guardian before providing any personal data to fuji9. That said, fuji9's services are not intended for minors, and we take active steps to prevent underage registration.
When you register for or use fuji9's services, you may provide the following data:
When you use the fuji9 platform, we automatically collect certain technical information, including:
We may receive personal data about you from legitimate third-party sources, including:
Data Minimisation Principle: fuji9 only collects personal data that is strictly necessary to deliver our services securely and meet our legal obligations. We do not collect excessive or irrelevant data.
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity Data | Name, MyKad number, date of birth | Account verification, fraud prevention |
| Contact Data | Email address, phone number, mailing address | Communications and transaction verification |
| Financial Data | Bank account number, transaction records | Deposit & withdrawal processing |
| Gaming Data | Betting records, game history | Regulatory compliance, account management |
| Technical Data | IP address, device type, cookies | Security, platform optimisation |
| Communication Data | Live chat records and support tickets | Customer support, quality improvement |
Fuji9 uses the personal data collected for the following purposes:
Fuji9 processes your personal data on the basis of one or more of the following legal grounds, in accordance with Malaysia's Personal Data Protection Act 2010:
Fuji9 does not sell players' personal data to third parties. However, we may share data in the following limited circumstances:
We share necessary data with third-party service providers who assist us in operating the platform, including:
All third-party service providers are required to sign data protection agreements ensuring they handle your data to a standard consistent with this policy.
Fuji9 may disclose personal data if required by law, court order, directives from relevant authorities in Malaysia, or in emergency situations involving public safety.
We may disclose data where necessary to protect the rights, property, or safety of fuji9, our players, or the public, including in the context of fraud investigations or legal proceedings.
Our Commitment: Your data never sold to advertisers, data brokers, or any third party for marketing purposes without your explicit consent. Any data sharing is strictly limited to what is necessary.
Fuji9 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure:
While we take all reasonable steps to protect your data, no system is entirely immune to breaches. Should a data breach occur that may affect your rights and freedoms, fuji9 will notify you within the timeframe required by applicable law and take appropriate remedial action.
Fuji9 retains personal data only for as long as necessary to fulfil the purposes set out in this Policy, or as required by applicable Malaysian law:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account information | For the duration of the active account + 7 years | PDPA compliance and AML requirements |
| Financial transaction records | 7 years from the transaction date | Malaysian financial regulatory requirements |
| Gaming and betting records | 5 years from the date of gameplay | Regulatory compliance, dispute resolution |
| KYC Documents | 7 years after account closure | AML and regulatory requirements |
| Support communication logs | 3 years from the date of interaction | Complaint resolution and auditing |
| Technical log data | 12 months | System security and debugging |
Once the retention period expires, data will be securely deleted or anonymised in accordance with established procedures. Anonymised data that can no longer be linked to a specific individual may be retained indefinitely for analytical purposes.
As a fuji9 player who is a resident of Malaysia, you have the following rights under the Personal Data Protection Act 2010 and fuji9's policies:
You have the right to request a copy of the personal data we hold about you. We will fulfil such requests within 21 business days.
If your data is inaccurate or out of date, you have the right to request a correction. Update your profile directly in your account or contact us.
You may request the deletion of your data in certain circumstances, subject to any applicable legal data retention obligations.
You may object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.
You have the right to receive your personal data in a machine-readable format for the purpose of transferring it to another platform.
You may withdraw your consent to marketing at any time through your account settings or by contacting our team.
To submit any request relating to your privacy rights, please contact us at support@fuji9.express with the email subject line "Personal Data Privacy Request". We may require identity verification before processing your request in order to protect the security of your account.
Cookies are small text files stored on your device when you visit a website. fuji9 uses cookies and similar tracking technologies to ensure the platform functions properly and to enhance your experience.
You can manage and delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the fuji9 platform. Essential cookies cannot be disabled as they are required for the platform's security and core operations.
In the course of its operations, fuji9 may need to transfer your personal data to servers or service providers located outside Malaysia. Such transfers are only carried out when:
We ensure that any cross-border data transfers are carried out with appropriate safeguards to keep your privacy rights protected.
The fuji9 platform is restricted to individuals aged 21 years and above only. We do not knowingly collect personal data from children or minors.
If we discover that we have collected personal data from an individual under the age of 21 without proper age verification, we will take immediate steps to delete that data and close the account in question.
If you are the legal guardian of someone under the age of 21 and believe they have provided personal data to fuji9, please contact us immediately at support@fuji9.express so we can take the appropriate action.
Fuji9 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements or the services we offer.
You will be notified of any material changes to this Policy through:
Changes will take effect no less than 14 days after notification, unless immediate updates are required for legal or security reasons. Your continued use of the fuji9 platform after the effective date of any amendment constitutes your acceptance of the updated Policy.
The "Updated" date shown at the top of this document always reflects the most recent date on which this Policy was modified. We recommend reviewing this Policy periodically.
For any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to the fuji9 privacy team:
If you are not satisfied with how we handle your privacy complaint, you have the right to lodge a complaint with the Malaysian Personal Data Protection Commissioner through the official channels provided by the Department of Personal Data Protection Malaysia.
PDPA Administration: This Privacy Policy is governed by and interpreted in accordance with Malaysia's Personal Data Protection Act 2010 (Act 709). Any disputes relating to the processing of personal data will be referred to the Personal Data Protection Commissioner of Malaysia or resolved through courts of competent jurisdiction in Malaysia.
With a transparent privacy policy and banking-grade data protection, you can enjoy over 1,500 fuji9 games with complete confidence. Register for free today.
For individuals aged 21 and above only. Bet responsibly.